Google Ads Disapproved: Why It Happens and How to Fix It
When “Ad Disapproved” Stops Your Campaign Cold
Every advertiser knows the frustration of seeing a red “Ad disapproved” label inside Google Ads. It’s not just an inconvenience — it halts your traffic, disrupts lead flow, and can hurt KPIs overnight.
But a disapproval isn’t a death sentence. It’s a signal that something in your campaign — copy, landing page, or setup — violates Google’s policies. Once you learn to identify the cause and respond systematically, these rejections become temporary hiccups rather than costly setbacks.
Understanding What “Ad Disapproved” Means
A disapproved ad is simply one that Google won’t serve because it violates a policy. You can find the reason by hovering over the Status column, where Google shows the specific issue and a link to the relevant policy.
The important thing: it’s not the end of your campaign, just a pause until you fix the problem.
Disapproved vs. Limited vs. Suspended
Disapproved Ad – The violation is limited to that ad. Other campaigns keep running normally.
Limited Ads – Ads run only in certain regions or under restricted conditions (e.g., gambling or alcohol targeting).
Account Suspension – All campaigns stop. Usually triggered by repeated or severe policy breaches like fraudulent payments or misleading business models.
Disapprovals are warnings. Suspensions are shutdowns.
How Google Notifies You
Google Ads Dashboard – Your main source of truth. The “Policy Manager” tool under Tools & Settings shows all policy issues in one place.
Email Notifications – Google sends summaries of violations, but they can lag behind real-time account data.
Daily dashboard monitoring prevents surprise disruptions.
The Most Common Causes of Disapproved Ads
1. Misrepresentation or Dishonest Content
Google prohibits misleading claims, clickbait, or hidden terms.
Examples:
“Lose 30 pounds in one week!” without proof.
“Free trial” that secretly requires payment.
False testimonials or non-disclosed fees.
Transparent, factual copy prevents this type of rejection.
2. Inappropriate or Trademarked Copy
Google enforces editorial and legal standards.
Causes:
Excessive punctuation or emojis (“BUY NOW!!! 💥🔥”).
Using brand names like “Nike Official Shoes – 80% Off” without authorization.
Unprofessional formatting.
Check the Google Ads Editorial Guidelines before publishing.
3. Prohibited or Restricted Content
Some industries have unique restrictions.
Examples:
Counterfeits, weapons, or drugs = prohibited.
Alcohol, healthcare, gambling, or politics = restricted by certification or geography.
For more context, see Google’s Restricted Content Policy.
4. Destination Mismatch or Landing Page Issues
Google checks both ad text and destination.
Your ad may be disapproved if the page:
Redirects to unrelated content.
Contains malware or downloads.
Displays 404 errors or incomplete design.
Misaligns with the ad’s promise.
Always ensure your destination URL matches user intent.
5. Unacceptable Business Practices
This is one of the most serious violations — often leading to suspension.
Examples include:
“Get-rich-quick” or debt-settlement schemes.
Misleading financial claims.
Fake endorsements.
Build transparent funnels with clear pricing and real testimonials.
6. Technical or Formatting Errors
Even technical details can trigger disapprovals.
Common examples:
Phone numbers inside ad text (use extensions instead).
Unsupported video or image formats.
Tracking template errors.
7. Regional and Policy Updates
An ad approved in one region may violate another’s laws.
Examples:
Alcohol ads banned in some countries.
Finance or healthcare requiring local certification.
Keep policies localized — what’s compliant in the U.S. might be illegal in Europe or Asia.
How to Identify the Root Cause
Use the Policy Manager
Navigate to Tools & Settings → Policy Manager to see all violations across your account. Filter by “Date” or “Policy Type” to find patterns.
Check the Status Column
Hovering over “Disapproved” gives instant feedback — including the violated policy name and documentation link.
For Advanced Buyers
If you manage programmatic ads through Authorized Buyers, Google provides detailed creative_status_codes for debugging.
Example: Code 71 = “Disapproved due to policy violation.”
How to Fix a Disapproved Google Ad
1. Edit and Resubmit
For editorial or formatting issues, simply edit and save. Google automatically re-reviews the ad.
Tip: Minor punctuation or grammar fixes often pass on the second try.
2. Resolve Website Security Issues
If flagged for malware, take your site offline temporarily.
Scan files and plugins for infections.
Clean or reinstall compromised assets.
Request a security review through Google Search Console, then re-submit ads.
3. Correct Misleading Content
Reword your claims. Replace “guaranteed results” with verifiable benefits.
Ensure your ad, landing page, and business model match user expectations.
4. Replace Deprecated Formats
Flash or low-quality creatives are no longer supported. Rebuild assets using HTML5 or responsive ad formats.
5. For Programmatic Buyers
Disapproved creatives must be replaced with new ones using a fresh creative_id through the API. Old IDs can’t be “unblocked.”
How to Appeal a Disapproval
If you’ve fixed the issue or believe the system made an error, you can file an Appeal:
Steps:
In your Ads dashboard, go to Ads & Assets.
Hover over the disapproved ad → click Appeal.
Choose:
“Dispute decision” (Google made a mistake).
“Made changes” (You fixed the violation).
Select the scope — single ad or all similar cases.
Google typically responds within 24–48 hours. Some cases may take longer depending on policy category.
Preventing Future Disapprovals
1. Preflight Checks
Run every campaign through the Policy Manager before publishing. Flag any outdated or disapproved assets.
2. Avoid Deprecated Formats
Standardize creatives in HTML5 and check file sizes, audio, and visual compliance.
3. Keep Landing Pages Secure
Use HTTPS, regular malware scans, and avoid pop-ups or forced redirects.
4. Use Transparent Copy
Align ad messaging with the landing page. Avoid emotional exaggeration or “too good to be true” claims.
5. Stay Updated
Google modifies its ad policies frequently — especially around sensitive industries and data privacy. Set monthly reminders to review updates.
Case Study: How One Agency Recovered Fast
A digital retailer had 37% of its ads disapproved due to “Misrepresentation.”
After auditing 120 ad copies, the team identified repetitive exaggerations (“Best Price Guaranteed”).
They replaced these with evidence-backed claims, aligned the landing pages, and resubmitted within 24 hours.
Result: 92% approval rate and a 15% CTR increase in the next campaign cycle.
Lesson: compliance often boosts performance.
Final Thoughts
Disapprovals are part of running ads at scale. The key is to treat them as signals, not setbacks.
A clean, policy-compliant account runs smoother, gets approved faster, and delivers better results in the long term.
If your account faces recurring disapprovals, consider working with a verified Google Ads agency account to minimize risks and access direct support from Google representatives.
Recommended Resources for Google Ads Disapproved
Google Ads Disapproved Guide
Detailed breakdown of the most common disapproval reasons and proven troubleshooting steps.
Access verified agency-level accounts with lower ban risks, faster reviews, and compliance support.
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